Your privacy matters to us. This Privacy Policy explains in plain language what personal data pk345 collects when you register and play, how it is used, who it may be shared with, and what rights you have over your own information. Please take a few minutes to read through it.
Plain Language Summary: pk345 collects personal data only to run your account, process PKR transactions, and keep the platform secure. We do not sell your data. We share it only where needed to process payments through providers like JazzCash and Easypaisa, or where required by law. You have the right to access, correct, or request deletion of your data at any time.
This Privacy Policy applies to all players registered on the pk345 platform, accessible at pk345.wine. It covers all sections of the platform including Sports Betting, Live Casino, Fish Games, Bingo, and Slots, as well as all interactions you have with pk345 including account registration, deposits, withdrawals, customer support, and any promotional communications you receive.
pk345 is the data controller for the personal information collected through this platform. This means we determine the purposes for which your data is collected and the means by which it is processed. We take that responsibility seriously.
By registering a pk345 account, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.
The personal data pk345 collects falls into several categories depending on how you interact with the platform:
When you create an account we collect the information you provide during sign-up, which typically includes your full legal name, date of birth, email address, mobile number, and login credentials. This information is necessary to create and manage your account.
To comply with anti-fraud and age verification requirements, pk345 may request copies of identity documents such as a national identity card, passport, or other government-issued ID. Payment method verification documents may also be requested before processing withdrawals. These documents are handled securely and used solely for verification purposes.
All financial activity on your account is recorded, including deposit amounts, withdrawal requests, bet history, game play records, bonus redemptions, and PKR balance movements. This data is essential for account management, dispute resolution, and fraud prevention.
When you use the pk345 platform, we automatically collect certain technical data including your IP address, device type and model, operating system, browser type, session timestamps, pages visited, and features used. This data helps us improve the platform and identify security issues.
If you contact pk345 support, any messages, emails, or chat records you submit are retained. If you opt in to promotional communications, your contact preferences and engagement data (such as whether you opened an email) are also recorded.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, mobile, date of birth | Account creation and management |
| Verification | CNIC, passport copy, payment proof | Age and identity verification |
| Transaction | Deposits, withdrawals, bets, balances | Account operations, dispute resolution |
| Technical | IP address, device, session data | Security, fraud detection, improvement |
| Communication | Support messages, email responses | Customer service, compliance records |
pk345 uses the personal data collected for the following purposes:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS notifications from pk345, you can update your communication preferences within your account settings or contact support to opt out. Opting out of marketing does not affect your ability to use the platform.
All transactions on pk345 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer, or card, the transaction data necessary to complete that transfer is shared with the relevant payment processor.
pk345 does not store full card numbers or complete mobile wallet credentials on its own systems. Payment instrument data is handled by the respective payment processor in accordance with their own security standards . pk345 retains only the minimum transaction reference information required to match deposits and withdrawals to your account and to resolve any payment disputes.
Each payment method you use for deposits is recorded against your account. This is necessary to ensure withdrawals are returned to the same payment source used for deposits, which is a standard fraud prevention measure. If you use JazzCash or Easypaisa, the mobile number associated with those transactions is stored as part of your payment record.
pk345 uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. The types of cookies used on pk345 include:
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality and may prevent you from logging in or completing transactions. Disabling analytics or preference cookies will not prevent you from using the platform but may affect your experience.
pk345 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared in the following limited circumstances:
Transaction data is shared with JazzCash, Easypaisa, Raast, and other payment providers solely to complete your requested deposit or withdrawal. Each provider handles shared data under their own privacy standards.
Where third-party verification tools are used to validate identity documents, the relevant document data is shared with that service provider for the purpose of verification only. Verification providers are contractually prohibited from using your data for any other purpose.
pk345 works with software providers that supply game content, platform infrastructure, and security systems. These providers may process limited technical data as part of delivering their services. All technology partners are bound by data processing agreements that restrict how they handle any player data they encounter.
pk345 may disclose personal data if required to do so by a lawful order from a competent authority, or where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity. In such cases, only the minimum data required to satisfy the legal obligation will be disclosed.
No Data Selling: pk345 has never sold player data and has no plans to do so. Your personal information is used only to operate your account and keep the platform secure. That commitment does not change.
pk345 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention periods.
Once the applicable retention period has passed, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.
pk345 takes the security of player data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:
While pk345 takes every reasonable precaution, no system connected to the internet can guarantee absolute security. Players can contribute to their own account security by using a strong and unique password, not sharing login credentials, and contacting support immediately if they suspect unauthorised access to their account.
As a pk345 player you have rights over your personal data. These rights are described below. To exercise any of them, contact pk345 support with your account details and specify which right you are invoking. Requests are handled within a reasonable timeframe.
You can request a copy of the personal data pk345 holds about you, including what data is stored, why it is held, and who it has been shared with.
If any personal data held on your account is inaccurate or incomplete, you have the right to request that it be corrected. Some changes may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may require us to retain certain records.
In certain circumstances you can ask pk345 to limit how your data is used — for example, while a dispute or correction request is being resolved.
You can object to your data being used for direct marketing at any time. You can also object to processing carried out on the basis of pk345's legitimate interests in certain situations.
Where data has been provided by you and is processed on the basis of your consent, you may request that it be provided to you in a structured, commonly used format.
pk345 is strictly an adults-only platform. No person under the age of 18 is permitted to register or use the platform in any capacity. pk345 does not knowingly collect personal data from anyone under the age of 18.
If pk345 identifies or is informed that an account belongs to a person under 18 years of age, that account will be closed immediately, any balance will be handled in accordance with the Terms and Conditions, and any personal data collected will be deleted promptly.
Adults who share their device with minors are responsible for ensuring that minors cannot access their pk345 account. Using strong passwords and logging out after each session are basic precautions that help prevent underage access.
pk345 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in payment technology, or changes in applicable legal requirements. The date at the top of this page shows when the policy was last revised.
Where a change is significant, pk345 will endeavour to notify registered players via their account email or through an on-platform notification. For minor updates, the revised policy will simply be published on this page. Continued use of the platform following any update constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your personal information has been handled, please get in touch with the pk345 support team. You can also find answers to common questions on the FAQ page.
Our support team handles all data-related requests with care. When contacting us about a data request, please include your registered account details so we can verify your identity before processing the request.
Support Email: [email protected] (plain text — not a clickable link)
Six ways pk345 protects the personal data of every Pakistani player on the platform — from the moment you register to every PKR transaction you make.
Your personal information is not a product. pk345 does not sell, rent, or trade player data to advertisers, data brokers, or any third party for commercial gain. Full stop.
Every PKR deposit and withdrawal — whether via JazzCash, Easypaisa, Raast, or Bank Transfer — is transmitted using SSL encryption. Your payment details are never exposed in plain text.
pk345 collects only the data that is genuinely needed to run your account, process payments, and keep the platform secure. We do not gather information just because we can.
Access to player personal data within pk345 is strictly limited to staff who need it to carry out their role. Access controls and audit trails are in place to prevent internal misuse.
Promotional emails and SMS notifications from pk345 are opt-in. You can update your preferences or opt out entirely at any time through your account settings — no hassle, no delay.
Personal data is not kept indefinitely. Once the purpose for which it was collected has been fulfilled and any legal retention period has passed, data is securely deleted or anonymised.
Now that you know how pk345 handles your personal data, take the next step. Create a free account in under two minutes, deposit in PKR using JazzCash, Easypaisa, Raast, or Bank Transfer, and start enjoying Cricket betting, Live Casino, Fish Games, Bingo, and much more.
For adults aged 18 and above only. Play responsibly. All transactions in PKR.
pk345 is an adults-only platform. Please game responsibly — set a budget, take breaks, and never chase losses. For self-management tools visit our Responsible Gaming page.